How do you offer such great prices?
Quantity pricing from our distributors and efficient operations allow us to pass on the cost savings to you in the form of deep discounts off the retail price of the equipment.

Do you sell factory seconds or blems?
We are proud to say that all of our items are original factory first, brand-name models. Unlike some internet or mail order companies, we never buy, sell or advertise blems, "seconds," or defective merchandise. Your ball driller will be able to easily identify your purchase as a factory first.

Can people outside the United States order from Bowling Index?
Yes, Complete Bowling Index ships bowling supplies to all nations that do not have trade restrictions imposed on them by the U.S. Government.

I can't find the product I want on the web site?
More products are being added to the web site every week. If you are looking for a particular item and can't find it on the web site, Email us at sales@bowlingindex.com 24 hours a day.

What do I do if my merchandise is damaged during shipment to me?
We take great care to ship your merchandise safely so that it will arrive in perfect condition. If in the unlikely event that your product is damaged in shipment, we will arrange to have it replaced.

Are credit card transactions on Complete Bowling Index Safe?
Absolutely! In fact, it's statistically safer to use your credit card over the Internet than in a restaurant or department store. Complete Bowling Index' servers use Secure Sockets Layer (SSL), an encryption technology that works with Netscape Navigator, Microsoft Internet Explorer and AOL's browser so that only the Complete Bowling Index can read a buyer's personal information. Click for more information on security

Does Complete Bowling Index charge sales taxes?
State laws require companies to collect sales tax from residents shipping merchandise to states where the company has established offices. The Complete Bowling Index main office and warehouse operations are in California; we are, therefore, required to collect sales taxes on orders shipped to locations in the state of California.

Will I be notified if an item is not available?
Yes, you will be notified via E-mail if an item is not available or backordered indefinitely. Backordered or out of stock items will be noted on your packing slip if ordered with other items